Posted Date

13-Jun-2019

Department

Front Office

Position

Receptionist

Qualifications

Diploma in Hotel Management

Experience

Candidate must have minimum of 3 yrs experience in 5 or 4 stars hotel.

Job Description

• Welcomes guests and takes care of them from their arrival through to departure • Contributes to guests' long-term satisfaction by providing high quality services throughout their stay • Helps inspire customer loyalty by developing friendly, personalized relationships • Anticipates guests' needs and takes them into consideration • Handles any guest complaints and/or remarks; provides a response as soon as possible • Carries out all operations concerning guest arrival and departure in compliance with internal procedures • Informs guests about the formalities, any special conditions relating to their stay and the services available • Handles phone calls • Passes on information as necessary to other departments (floor staff, technical etc) and to other members of the front-desk team • Ensures that all guest documentation is available and up-to-date • Promotes the hotel's range of services in order to increase sales • Hospitality Professional experiences 2 to 3 years • Languages essential Arabic, English ----------------------------

Posted Date

13-Jun-2019

Department

Food and Beverage

Position

Waiter/Waitress

Qualifications

Experience

1-2 years’ experience in similar positions in the Hospitality industry is preferred.

Job Description

Posted Date

13-Jun-2019

Department

Food and Beverage

Position

Room Service Order Taker

Qualifications

Experience

1-2 years’ experience in similar positions in the Hospitality industry is preferred.

Job Description